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Overview
All products, including E- products, virtual products and 1-1 coaching packages are non refundable.
Additional non-returnable items:
- Gift cards
- Downloadable products
Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at fitwithalessia@gmail.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at fitwithalessia@gmail.com for questions related to refunds and returns.